Preparation – What to expect from Drive Autos vs. the accepted norm.

Manufacturer Approved, Dealer Approved, Group Approved – All programmes heavily promoted by manufacturers and large dealer groups. These programmes are, of course, great for consumer confidence and some consistency, however can be dramatically different dealer to dealer or from one manufacturer to another.

In essence, these are the minimum standards to be adhered, enforced generally by one annual audit based on paperwork and provenance – a bit like a M.O.T test.

These standards are as good as the control mechanism in place at any given site, and the opinion of what is acceptable under the terms as agreed.

What is different at Drive Autos?

Well first and foremost, you, our customers are what make us and our reputation is exactly that, ours – not that of the business we work for, that we can leave behind at close of business. We live and breathe our business and only want to see our customer back for the right reasons – great customer service, good honest advice and miles of happy motoring.

Of course, cars do break down, components can fail and the inevitable can happen, however we mitigate the risk of this with every vehicle we handle to the best of our ability and knowledge. If we can’t, we won’t offer it for sale – simple.

Not only is every vehicle thoroughly mechanically checked and reported on as if they were our own, we also check vehicle history to ensure we don’t meet any unexpected surprises post purchase/sale.

We work on the ethos that if we would be happy to transport our own family in any of our vehicles, then they are prepared the way they should be.

Furthermore, all vehicles receive a full detail, which can take anywhere from 3-4 hours to 3-4 days, depending on what is required to get them back to the finish we would accept personally. It is after all your “new” car – you don’t want it to look like someone else’s “old” car do you?

The standard of preparation, in my 15+ years of industry experience, has unfortunately been the bare minimum to get a car on sale at the least cost to the site and maximum volume – without you, the customer in mind.

Some may argue we go too far? – We would argue others don’t go far enough.

All of our vehicles are supplied with a comprehensive warranty. This can be extended or upgraded at your request for a small cost and will come with a minimum of 6 months remaining MOT. Bespoke finance packages are available on all vehicles, which we will run through in detail with you.

Our aim is to provide you with the best value, without compromise.

From our happy customers

  • If looking for another car I would recommend you visit Ross Wilkie at Drive Autos in Dundee first. The service you receive is excellent. Ross really knows his stuff and his attention to detail is exemplary. When sourcing the car we requested he went above and beyond. Nothing was too much trouble.

    Linda, Muirhead

  • Handed Ross my car this morning and we went around the car so Ross could see exactly what he was up against and what was needed. He very professionally explained what he was going to do and how he was going to do it. Returned and found my car in showroom condition. Never had such a professional job done on my car like that with every corner gleaming and he even pointed out how to keep on top of the maintenance myself. Will not use or trust anyone else to detail my car in future apart from Ross at drive autos. 5 star service thanks again !!

    Matthew, Dundee

  • Outstanding. The service was second to none and the vehicle I collected, you would have sworn it was brand new! Ross at Drive Autos is who you need to speak to for your next car. First class!

    Barrie, Perth

  • I got in touch with Ross at Drive Autos for some assistance selling my car on a recommendation. Ross handled the sale of my car professionally, kept in touch with regular updates and the price that I received was above market value. I have since gone on to purchase two cars from Ross, both immaculately prepared and I am delighted with the service, knowledge and advice in all my dealings with Ross at Drive Autos. I wouldn’t hesitate to use Drive Autos again and I would highly recommend.

    Brian Youngson

  • We bought our new car from Ross at Drive Autos earlier this month. Undeniably the best experience of buying a car we have ever had. Ross is very professional and the whole process from beginning to end was flawless. The car itself was prepared to the highest standard and the after sales service we received has been second to none. We would highly recommend Ross at Drive Autos for anyone wishing to purchase their new car.

    Shane, Forfar

  • Took my car to Ross yesterday for the executive valet & my car looks better now than when I bought it brand new. Would definitely recommend Ross @ Drive Autos & will be back.

    Pauline, Cupar

  • Ross was very thorough and painstaking in getting us a car that suits at an affordable price. We're delighted..

    Tam, Monikie

  • Ross provide excellent service and support throughout the process. Delighted with the car which had been prepared meticulously. Thanks.

    Derrick, Burntisland

  • Just bought a lovely car from Ross at Drive Autos. The car is great and the service from Ross was second to none. Superb service and we are delighted with the gorgeous shine on the car. The technology in the car is a bit daunting but Ross has said to let him know if I struggle and he will explain it all again. Again this is service above and beyond.

    Julia, Dundee

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