Preparation – What to expect from Drive Autos vs. the accepted norm.
Manufacturer Approved, Dealer Approved, Group Approved – All programmes heavily promoted by manufacturers and large dealer groups. These programmes are, of course, great for consumer confidence and some consistency, however can be dramatically different dealer to dealer or from one manufacturer to another.
In essence, these are the minimum standards to be adhered, enforced generally by one annual audit based on paperwork and provenance – a bit like a M.O.T test.
These standards are as good as the control mechanism in place at any given site, and the opinion of what is acceptable under the terms as agreed.
What is different at Drive Autos?
Well first and foremost, you, our customers are what make us and our reputation is exactly that, ours – not that of the business we work for, that we can leave behind at close of business. We live and breathe our business and only want to see our customer back for the right reasons – great customer service, good honest advice and miles of happy motoring.
Of course, cars do break down, components can fail and the inevitable can happen, however we mitigate the risk of this with every vehicle we handle to the best of our ability and knowledge. If we can’t, we won’t offer it for sale – simple.
Not only is every vehicle thoroughly mechanically checked and reported on as if they were our own, we also check vehicle history to ensure we don’t meet any unexpected surprises post purchase/sale.
We work on the ethos that if we would be happy to transport our own family in any of our vehicles, then they are prepared the way they should be.
Furthermore, all vehicles receive a full detail, which can take anywhere from 3-4 hours to 3-4 days, depending on what is required to get them back to the finish we would accept personally. It is after all your “new” car – you don’t want it to look like someone else’s “old” car do you?
The standard of preparation, in my 15+ years of industry experience, has unfortunately been the bare minimum to get a car on sale at the least cost to the site and maximum volume – without you, the customer in mind.
Some may argue we go too far? – We would argue others don’t go far enough.
All of our vehicles are supplied with a comprehensive warranty. This can be extended or upgraded at your request for a small cost and will come with a minimum of 6 months remaining MOT. Bespoke finance packages are available on all vehicles, which we will run through in detail with you.
Our aim is to provide you with the best value, without compromise.